
San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 

San Juan was epic and breathtaking. We had lovely weather and with the virus they have taken great measures for your safety. It wasn\'t too crowded, due to a minimum of 46 people going in at specific reservation times. So every picture doesn\'t have to be filled with strangers. Highly recommend this tour. It is a hike and being out of shape myself I was dog tired at the end. But don\'t fret you have 2 hours to explore. We got back in time for a rest, bathroom break, and snacks at the cafe at the beginning of the trail to San Juan!',5.0,'2020-07-25T11:58:08Z','REV-dYeuCXI6WNlqEO31IwJnRoXU/a48chrbfdax19evxL8=','en','Denise_J','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Nice tour','We enjoyed the tour and route approach, everything went fine without delays 👍
Also I’ve called support to clarify details before booking which also went fine and I’ve got all my questions answered.',5.0,'2023-10-15T06:01:21Z','REV-3/2d//MJo9DpffcfgE8b1tExyFzo03H+sU4TpSICTHU=','en','Paradise12758424870','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Buyer Beware | Tour Company has an Awful Cancellation Procedure','We were so excited to go on the Dragonstone tour, anticipating it was going to be one of the highlights of our trip. However, 48-hours before our tour date we received an standardized email from the tour company that our tour has been cancelled citing attendance issues as the cause for cancellation. 

While I understand these situations happen from time-to-time it was unacceptable how little notice or lack of  alternate arrangements was provided by the tour company. When we received our cancellation email we immediately went to rebook for another day on Dragonstone Tour’s site and noticed this tour only is offered on Fridays now (September 2023) and bookings can be arranged 1-week in advance at the latest. If this is indeed the case I don’t understand why  cancellation emails/refunds are offered a week before the tour rather the 48-hours before. This at least provides some time to make alternative arrangements either with Dragonstone Tours or another tour company.

We paid in advance and in full nearly two months ahead of our original tour date as a result, this short notice period has made us feel discarded and ultimately  stranded us in Bilbao with a day we left open for this tour. While Bilbao is a beautiful city that offers a lot, our trip to Gaztelugatxe (Dragonstone) was supposed to be the highlight. 

To the Dragstone Tours moderator who is replying to other comments on this page I implore you to share this feedback with your team and design a better contingency plan for these types of situations as I assume I am not the only one effected by this. Cancellations, while regrettable, can be communicated in far more effective ways particularly when notice is provided early.',1.0,'2023-09-29T05:04:19Z','REV-2dGG/u7nWSB0uNtFUckBZvNCYj3dj1J6cTMYl3wx/UI=','en','boardmangetspaid2','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','👍🏻','Nice tour, even without the knowledge of the series it’s complete enjoyable. I liked that it wasn’t a whole day. Just tithe right time.',5.0,'2023-09-02T12:49:52Z','REV-xmTTc3NULGdySquESiDtVp/tEPSk1dC5f9tPrRxdkRY=','en','126lienez','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Book ahead & Hire a car instead. Average tour experience.','We paid around €240 for two of us (to see the juan de gaztelugatxe), since visiting the site is controlled. Tickets are actually *free* if booked in advance (it\'s a crowd control measure). On the day there was a weather warning & a chance we would not be allowed entry - something we were only told after the bus was on the motorway. When we arrived, the weather was Ok, but just turned out the tour group had not been booked in due to an admin error. That got sorted (luckily), and we got to see it. This was our only option (individual tickets having been booked out in advance), but the tour experience added little to the day other than the bus transport & a brief stop at two other sites (a beach & a small castle ruin). I hate to leave a negative review, but €240 for a photograph we could have had for free with our hire car sitting idle at our hotel.. moral of the story is .. book ahead, DIY ! The site is well worth the visit.',3.0,'2023-08-08T13:11:23Z','REV-GnE6Yu0DD8hBlNgNwqKqP4IIwlgOGa66KJGWqSO5j4c=','en','aidanc308','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','An experience worth trying','Great experience, full itinerary, car in good condition. The tour guide was very patient and friendly throughout the tour. Also we saw some beautiful views.',5.0,'2023-01-30T07:09:38Z','REV-OxbBUpmyi7M91a2HQKLRxHBULcio4fxlXXBZ91cXf10=','en','Trail34232612153','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Great day','Every stop was great. We saw some amazing places. The guides were informative and clear.    As an English speaker I found the information plentiful as the tour was given in Spanish and English.   Would recommend.',5.0,'2022-10-02T12:37:41Z','REV-T1q5FALZL+2YpY5ihsp2MoXU/a48chrbfdax19evxL8=','en','Pauline_M','VIATOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Well organized tour with great GoT insights.','Wonderful tour with great insights into some GoT sets. No need to be a huge GoT fan in order to have a good time on this trip. Besides, the tour was well organized and the bus very comfortable.',5.0,'2022-09-25T05:24:57Z','REV-K3kAF4W+uogESr8C7g2f8ckBa0uYmI1zes6PmmCYhLs=','en','201mano','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Highly recommended','Amazing!!! The best tour I have ever taken. The guide was super good and knew a lot about the subject',5.0,'2022-08-15T05:22:23Z','REV-R8bPDtQJkjUvgzn6IS3XdcyEMY2r39ziFbO8eBZY75I=','en','Maidisanz','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Such a great experience','Although the weather was not good, we had a great time. The girls were lovely all the time and very knowledgeable. I recommend it for sure.',5.0,'2021-12-12T03:09:54Z','REV-uekzUmSoMyGdpb6B3+e36rIcgQyCeYIVwEqotJ1vOlc=','en','J7219KSirener','TRIPADVISOR'),('128110P1','Half Day Game of Thrones Tour from Bilbao','Epic tour and wonderful guides!','If you are a GOT fan this tour is for you. We had an amazing guide and driver who had great stories and personal ones at that about the show and the locations we visited. We also got treated to a medieval castle, not related to GOT but still a sight to see when you previously believed there were no castles in the Basque country. 
